Refund Policy

Last updated: November 1, 2025

ApproveMyRoof sells one-time plan purchases per claim: Claim Overview, Full Scope Review, Complete Claim Package. Because these reports are delivered digitally and immediately, we handle refunds as follows:

  • You may request a refund when a purchased report cannot be generated because of a platform error.
  • Refund eligibility may be limited after a complete report has been successfully generated and delivered.
  • Duplicate or incorrect charges should be reviewed on request.
  • Refund requests should be submitted through Support with the email on the account and the claim in question.
  • Bank processing times may vary after a refund is approved.

To request a refund, email support@approvemyroof.com.

Nothing on this page limits any rights you have under mandatory consumer-protection law in your jurisdiction.