Refund Policy
Last updated: November 1, 2025
ApproveMyRoof sells one-time plan purchases per claim: Claim Overview, Full Scope Review, Complete Claim Package. Because these reports are delivered digitally and immediately, we handle refunds as follows:
- You may request a refund when a purchased report cannot be generated because of a platform error.
- Refund eligibility may be limited after a complete report has been successfully generated and delivered.
- Duplicate or incorrect charges should be reviewed on request.
- Refund requests should be submitted through Support with the email on the account and the claim in question.
- Bank processing times may vary after a refund is approved.
To request a refund, email support@approvemyroof.com.
Nothing on this page limits any rights you have under mandatory consumer-protection law in your jurisdiction.